Question 1

How long does shipping take?

Accepted Answer

Standard shipping takes 5–7 business days. Express arrives in 2–3 business days. All orders ship from the United States.

Question 2

Do you ship internationally?

Accepted Answer

We currently ship within the United States. International shipping is coming soon.

Question 3

How can I track my order?

Accepted Answer

Once your order ships, you'll receive a tracking number via email.

Question 4

How much does shipping cost?

Accepted Answer

Shipping is calculated at checkout based on your destination and the carrier service you choose — we show the real carrier rate before you pay.

Question 5

How do voice orders work?

Accepted Answer

Speak to the assistant to browse and build your cart. At checkout you submit an order request — we email you a secure payment link. No card details are ever entered on this site.

Question 6

How do I request a return or exchange?

Accepted Answer

To request a return or exchange, please contact IWRITELIFE customer support at info@iwritelife.co with your order number and the reason for your request. Our team will review your request and provide return instructions, including the appropriate return shipping address. Please do not send merchandise back without receiving return instructions.

Question 7

Where do I send my return?

Accepted Answer

Never ship merchandise back before contacting us. Every return is reviewed individually — once your request is approved we privately provide the correct return address and shipping instructions for your order.

Question 8

How are refunds handled?

Accepted Answer

Once a return is received and reviewed, eligible refunds are issued to your original payment method. Your applicable legal return and refund rights are always preserved — if anything is wrong with your order, contact us and we'll make it right.

Question 9

What makes your fabric heavyweight?

Accepted Answer

Premium heavyweight combed cotton — significantly heavier than standard tees — giving garments a structured feel that holds shape wash after wash.

Question 10

How do pieces fit?

Accepted Answer

Oversized, relaxed fit by design. Prefer fitted? Size down.

Question 11

How should I care for my garments?

Accepted Answer

Machine wash cold, inside out. Tumble dry low or hang dry. Do not bleach.

Question 12

How do digital products work?

Accepted Answer

Books and music are delivered digitally after payment. You'll receive download links by email.

Question 13

Is my voice recorded?

Accepted Answer

No. Speech recognition runs entirely in your browser using the Web Speech API — audio is processed by your device/browser, not sent to our servers. We only log the text of commands for store analytics.

Question 14

What analytics do you collect?

Accepted Answer

Self-hosted, first-party analytics only: pageviews, voice command text, and cart events. No third-party trackers, no cookies for tracking, IPs are hashed.

Frequently Asked Questions

Orders & Shipping

Returns & Exchanges

Products & Sizing

Privacy & Voice